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The 'No Catch' Buy-Back Guarantee Terms & Conditions

Dear Customer,

Thank you for purchasing a MAXIDOR product.

At MAXIDOR we believe in our products. We do not profess that our products are indestructible. However, we are of the opinion that our products are the strongest that you will find commercially for your money. In the unlikely event of an intrusion we offer the MAXI Buy-Back guarantee.

We are so confident that our product will withstand the onslaught of an ill-minded attack that we are willing to replace, repair or refund any product that has not lived up to this expectation. This service is rendered under the MAXI Buy-Back guarantee. The terms and conditions of this service are clearly stated below.

Please familiarize yourself with the conditions. It could save you money!

CONDITIONS:

  1. The Buy Back Guarantee is valid for 10 years after installation date. The Buy Back Guarantee is not conditional to the free annual service call
  2. The property where the product was installed must have the standard “Protected by Maxidor” sign board clearly in display. Excluding Estates or Secure Complexes
  3. In the unlikely event of a breach through a Maxidor product, the incident must be reported to Maxidor and the SAPS and a case number obtained (within 24 hours)
  4. The service is not transferable and only the client (purchaser) may claim. The client must produce a signed copy of this letter in the event of a claim
  5. Only the product that has been breached will be covered and any other damaged product will be repaired at the clients expense; if so instructed
  6. Only fully paid-up product is covered and only one claim per product will be allowed  
  7. The product must have been purchased after 1 July 2008
  8. Modifications to the standard product range (unless pre-approved by Maxidor) will render the Buy Back Guarantee void
  9. This Buy Back Guarantee does not waive any of Maxidor’s rights under the Sales Agreement
  10. The product must have been installed by a Maxidor approved installer or a Maxidor Franchisee or Agent

We trust that you will see this letter as evidence that we are dedicated to giving you peace of mind. We trust that you will enjoy the protection we offer.

Regards

Maxidor (Pty) Ltd

 

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